Pure With Shipping and Returns Policy
1. Shipping Information
- Shipping Fees : Fixed shipping fee for all orders within Turkey is [X TL]. Shipping is free for purchases over a certain amount.
- Shipping Time : Your orders will be delivered to cargo within 1-3 business days after payment is confirmed. Estimated delivery time is 3-5 business days for Turkey.
- International Shipping : We currently only ship within Turkey. International shipping will be added soon.
2. Delivery Details
- Cargo Company : Your orders are shipped via [Cargo Company Name]. Your cargo tracking number will be sent to you via e-mail after your order is shipped.
- Delivery Issues : If you experience any delays or issues with the delivery of your order, please contact us at purewith @example .com .
3. Return Policy
Customer satisfaction is our top priority. If you are not satisfied with your purchase, the following return conditions apply:
- Return Period : You can return your order within 14 days after receiving it.
- Return Conditions : Products must be in their original packaging, unused and undamaged. Hygiene products (cosmetics, skin care products, etc.) are not accepted for return if they have been opened.
- Return Process : After you forward your return request to purewith @example .com, we will provide you with a return code and return address. You must send your return cargo to this address.
4. Return Shipping Fee
- Return shipping costs are covered by the customer, however, for faulty or defective products, the return shipping cost is covered by us.
5. Refund
- Once the returned product reaches us, a refund will be made within 7 business days. The refund will be made with the same payment method used for payment.
- You will be notified by email when your return is approved. Credit card refunds may take a few days depending on your bank.
6. Change Policy
- If you want to exchange a product, you must return your order and create a new order. The refund will be made after the return process is completed.
7. Damaged or Faulty Products
- If the product you received is faulty or damaged, please contact us within 7 days after delivery. We will assist you to quickly process the refund or exchange.
8. Communication
For any questions or returns, you can contact us at purewith @example .com .
